Your order will be shipped out to you as soon as it can be. Certain items are made to order therefore it will take approximately the alotted business days for these items to be produced and shipped out to you.
If you need your order sooner than is projected please reach out to us and we will do our best to try to meet your requirements when possible. Please note any changes to your order after your order has been placed may result in delays in your order.
Return and Exchange Policy
MJDiamonds.com Return Policy :MJDiamonds.com offers a 7 day return policy, which allows you to return or exchange your purchase within 7 days of receiving your merchandise. The merchandise must be returned in the condition in which it was received; items that have been altered or damaged will not be eligible for return.
Please note that the online return policy differs from the in-store return policy.
MJ Diamonds In-Store Return Policy : MJ Diamonds stores offer an exchange only policy within the first 10 days of the purchase date, with a valid receipt . MJ Diamonds does not offer in-store refunds. In the event that you are dissatisfied with your item for any reason, we will allow you to exchange your item(s) for any item(s) of the same price or more.
If you are sending an item back for an exchange, you must first request an RMA number for your package. You can do so by contacting us by phone or email at 1-888-777-7157 or ContactUs@mjdiamonds.com. Please insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. MJ Diamonds is not responsible for any loss or damage that occurs during shipping. All returns must be accompanied by the original sales receipt or order number. Please mail the package to the address below and confirm that your name and address are clearly printed on the outside of the package.
At we stand behind our product and offer a one year warranty against manufacturers defect.
For all warranty inquiries, please email us. Please include your name, proof of purchase, and a description and photo of the damage to help us provide you with an accurate repair time frame, and quote if any materials have been lost.
Are the diamonds in your jewelry genuine?
All the diamonds in our jewelry are naturally occuring and not enhanced unless otherwise noted in the product specifications.
Why do some of your products have a longer handling time?
Certain products are made to order, to your specifications such as ring size. As such it can take the noted handling time in order to produce, check and ship your order out to you.
At MJ Diamonds we stand by our product. Unless Otherwise Noted these are natural diamonds.